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Welcome to our Frequently Asked Questions!

If you have a question regarding your subscription or our services, please browse the topics of our most frequently asked questions below. If you cannot find the answer to your question, please click here for our contact information and we’ll be happy to answer your query.

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Crafts and Projects

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Subscriptions and Billing

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Other Info

Crafts and Projects

How many projects are in a newsletter?

The number of projects per newsletter varies, but we guarantee an assortment of fun activities with at least one project appropriate per age group. Included in each newsletter are yummy recipes and meal ideas, and helpful tips and hints to make your life as a parent much easier!

 

What kinds of craft projects do the newsletters have?

You will receive a newsletter full of fun crafts for the whole family along with some helpful hints and tips. The craft projects run the gamut from arts to cooking to functional household items. Our craft projects for kids are designed to be educational and promote learning while still being tons of fun and easy to follow. Parents and caregivers will enjoy sharing our creative projects with children. All kid’s crafts are geared to be age-appropriate in ability, time, and interest.

 

Are your projects appropriate for all children?

Our projects are divided into age groups (Ages 2-4, 6-10, 11-15, and 16+). Each project is geared specifically for the intended age group and is designed to be age-appropriate in ability, time, and interest. Projects for ages 2-4 and 6-10 may require adult guidance and involvement. We strongly encourage parents of all age groups to get involved in the crafts to promote quality time. Children will find the craft projects an enjoyable way to spend time with parents.

 

What kinds of supplies will I need?

A complete list of supplies needed is included at the beginning of each project. We recommend beginning a collection of useful craft supplies that will be handy for lots of different kinds of projects. Please see our Crafting Resources page for lists and tips.

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Subscriptions and Billing

How do I subscribe?

Please click here to go to our subscription signup page.

 

How will I be billed?

We use PayPal payments to process your billing. Your credit card and payment information is kept safe by PayPal (please click here to go to the PayPal privacy policy). Creative Crafts Monthly is not able to view your private information (credit card, billing address, bank info, etc.) and will receive only your name and e-mail address. When you subscribe, you are taken to PayPal’s website and your payment is processed using your PayPal account. If you don’t have a PayPal account, the link will prompt you to create an account (it’s quick, easy, and free!). We will receive a notice from PayPal that your payment was received, and we’ll start sending your subscription immediately. You’ll be billed each month using the payment method you specify with PayPal until you cancel your subscription. It’s that easy!

 

When will I receive my subscription?

Your monthly newsletter will be sent to your delivery e-mail address between the1st and the 5th of every month.

 

How do I change my delivery e-mail address?

To change your delivery e-mail address, please send an e-mail to subscriptions@CreativeCraftsMonthly.com with your name, subscription #,  and both your old and new e-mail addresses.

 

How do I change my billing credit card or payment method?

If you need to change or update your credit card or payment method, please click here to go to PayPal. You will need to log into your PayPal account to change your information.

 

How do I cancel my subscription?

Please click here to go to the subscription cancellation page and fill out the quick form. You will not be billed starting with the next month’s newsletter. Please note that there are no prorated memberships and any months already billed cannot be refunded. 

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Other Info

How will I receive the newsletter?

Your newsletter will arrive at the e-mail address provided to us from your PayPal account. For information about changing your delivery e-mail address, please click here. You will receive an e-mail each month with project descriptions and a link to the projects on the web. If you prefer, you can then download the full project text in PDF format. Projects remain accessible online for 6 months. If you missed downloading a project and would like back issues sent to you, please send an e-mail to support@CreativeCraftsMonthly.com with the project name and number that you would like and we will send them to your e-mail address. Please note that we can only send you projects that were current during your subscription period.

 

What is your privacy policy and how do you handle my information?

Creative Crafts Monthly does not use information we gather about you for any purpose other than to collect payments for subscriptions or to distribute Creative Crafts Monthly related materials (like your newsletter subscription). Creative Crafts Monthly never sells or distributes your information to any third parties, except as required to fulfill your payment information with our third-party payment processor. Creative Crafts Monthly uses PayPal as a third-party payment processor. Payments for Creative Crafts Monthly are paid via your PayPal account. Your bank and/or credit account information are not shared with Creative Crafts Monthly when you subscribe and are handled by and according to PayPal’s privacy policy. Information provided to PayPal that may be shared with Creative Crafts Monthly includes your name and email address.

 

Who do I contact with other questions?

For questions regarding subscriptions or billing, please e-mail subscriptions@CreativeCraftsMonthly.com

For questions regarding craft projects or anything in the newsletters, please email crafts@CreativeCraftsMonthly.com

To send ideas or comments for the newsletters, please email ideas@CreativeCraftsMonthly.com

For any additional questions, comments, or to get additional help, please contact support@CreativeCraftsMonthly.com or call (540) 222-3594.

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